GDPR Policy

Neural Network Group Ltd may act as a controller for account, billing, security, support, and website data connected to Saint AGI. In some product contexts, we may also act as a processor on behalf of our customers when handling customer-configured workspace content and operational data.

Where we act as a processor, the customer remains responsible for determining the legal basis for its use of the service and for ensuring that instructions given to Saint AGI are lawful and appropriate.

We aim to process personal data lawfully, fairly, and transparently. We seek to collect data that is relevant and limited to what is necessary, maintain appropriate security controls, and avoid retaining data longer than reasonably required.

We also design our systems around access control, logging, and accountability so that customers can operate AI workflows with clearer visibility and governance.

When we process data as a controller, we rely on lawful bases such as contract, legitimate interests, legal obligation, and consent where applicable. When we process data as a processor, we act on the documented instructions of the relevant customer.

Individuals may have rights of access, rectification, erasure, restriction, portability, objection, and complaint to a supervisory authority. Rights can vary depending on context, location, and the role in which we process the data.

Where data is transferred outside the UK or EEA, we use transfer mechanisms required by applicable law. We also use technical and organizational measures intended to protect confidentiality, integrity, and availability.

If we become aware of a confirmed personal data breach affecting controller data under our responsibility, we will assess the incident and make notifications required by applicable law.

For GDPR requests or questions, contact hello@neuralnetworkgroup.com. Formal notices may also reference [Registered office address to be confirmed] until the final registered office address is published.

If you are a Saint AGI customer and need a data processing agreement or transfer documentation, contact us and we will direct your request to the appropriate team.